Privacy Policy

Effective Date: 11/15/2025

Keyvia Mortgage (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data

1. Information We Collect

When you visit our website, complete a form, or apply for a mortgage, we may collect:

  • Personal Identifiable Information (PII): Name, address, phone number, email, Social Security number, date of birth.
  • Financial Information: Income, employment details, assets, debts, credit history.
  • Usage Information: IP address, browser type, pages visited, and activity on our website.
  • Documents: Uploaded files such as pay stubs, bank statements, tax returns, and identification documents.


2. How We Use Your Information

We use your personal information to:

  • Process mortgage applications and pre-approvals.
  • Communicate with you regarding your loan status or inquiries.
  • Verify identity and assess creditworthiness.
  • Comply with federal and state regulations, including anti-fraud and anti-money-laundering laws.
  • Improve website functionality and user experience.

We will never sell your personal information to third parties.

3. Sharing Information 

We may share your information with:

  • Lenders, underwriters, title companies, and appraisers involved in your mortgage process.
  • Credit bureaus, financial institutions, and service providers as required for loan processing.
  • Government or regulatory authorities as required by law.

All third parties are required to maintain confidentiality and use your information solely for authorized purposes.

4. Data Security 

We implement appropriate technical, administrative, and physical safeguards to protect your information, including:

  • Encryption of sensitive data during transmission and storage.
  • Secure document portals for uploads and downloads.
  • Access controls limiting data to authorized personnel only.

5. Your Rights 

You have the right to:

  • Access and request a copy of your personal information.
  • Request corrections to inaccurate or incomplete information.
  • Opt-out of marketing communications (emails, newsletters).

To exercise these rights, contact us at info@keyviamortgage.com or (123) 456-0893.

6. Cookies and Tracking 

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but some features may not function properly.

7. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from children.

8. Changes to this Policy

We may update this Privacy Policy periodically. Updated policies will be posted on this page with a new effective date.

Consent Notice for Online Forms and Document Uploads 

By submitting your personal information and/or uploading documents through Keyvia Mortgage’s website:

  1. Consent to Use: You consent to the collection, use, and sharing of your personal and financial information as described in our Privacy Policy.
  2. Electronic Communications: You agree to receive communications related to your mortgage application electronically, including email, phone, or SMS messages.
  3. Document Handling: You understand that any uploaded documents will be stored securely in our document portal and used solely for loan processing and regulatory purposes.
  4. Acknowledgment: You acknowledge that submitting your information does not constitute a mortgage approval and that all loans are subject to underwriting and verification.